vet-n-pet DIRECT

hi! Here at vet-n-pet DIRECT, we've had an exciting last couple of months! In particular, we have been fortunate enough to recently celebrate our 10 year anniversary! The company has grown rapidly over the last 10 years and today serves a vast and varied customer base from a large warehouse located on the outskirts of Brisbane in Queensland, Australia. A long way from the small home office where it all began. It now boasting a full customer service team of qualified vet nurses, dedicated warehouse staff and even an in-house marketing team. Founder and Director Belinda Geissler said "When I established vet-n-pet DIRECT 10 years ago, I did so with a quite a few goals in mind. I wanted to bring convenience into the busy pet owners life. I also wanted to offer a wide product choice. I wanted to bring affordability and I wanted to bring knowledge and trust to the internet. When I reflect back on what we have created I really think we have ticked off those goals. I have been most fortunate to have assembled a great team and without question much of our success is directly attributable to them. Their passion for what they do, their commitment to our customers and their constant efforts to keep improving the customer experience inspires me and makes me very optimistic for the future. Technology changes quickly, website design gets flasher and more slick by the minute, yet the consumers' desire for honesty and trust never changes. It's a big part as to why Honesty, Reliability and Integrity are central to our company core values and all of our activities are built around this. Yes, we sell products, but we see our role as much deeper than this. We genuinely care and pride ourselves on providing reliable knowledge with no strings attached; something that is getting more and more difficult to come by in this age of information overload. I am incredibly proud of what vet-n-pet DIRECT stands for and what it has become, and I am looking forward very much to the next 10 years." Of course none of this would be possible without you - our valued customers. Thank you for your support over the last 10 years, and we look forward to helping you care for your pets for many more years to come! Best Wishes the team at vet-n-pet DIRECT Email us at mpm@vetnpetdirect.com.au Established in 2005, vet-n-pet DIRECT has long been a trusted and recognisable brand in the online retail landscape. As one of the pioneers in the pet and veterinary supplies category on the Internet, we remain at the forefront with experience, exuberance and an unrelenting pursuit for customer satisfaction as our driving force. We aim to provide a one-stop shop for all pet supplies, veterinary and other animal health care needs. We stock all the major brands, plus many generics and our buyers are constantly sourcing new and exciting products from around the world to ensure one of the largest and most comprehensive pet product offerings available on the web. My Pet Magazine is written and produced by vet-n-pet DIRECT. Copyright © 2014 vet-n-pet DIRECT Pty Ltd, all rights reserved. Reproduction without permission is prohibited. Prices include GST and are indicative only, subject to change at any time. Vet-n-Pet DIRECT recommends you have your pets on a year round preventative health care programme formulated in consultation with your veterinarian. With all products, always read the label and use only as directed. All Registered trademarks depicted within this catalogue belong to their rightful companies. Pictures are for illustrational purposes only. For additional product information please visit our website. PO Box 193 Beaudesert Qld 4285 Ph: 1300 726 966 mpm@vetnpetdirect.com.au

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